Utility Bills: Hello Cascade Residents, I am sorry to inform you that the utility bills will be delayed a bit longer. The timeline is unsure as we are still experiencing the same software issues as we did last quarter. I assure you we are working on this with the utilility software provider to the best of our ability. Like last quarter, the due date will be reflected by the date the bills actually get sent, so no need to worry about late fees. Thank you for your continued patience and flexibilty as we work through these issues, hopefully for the last time!
The utility bills for the 4th quarter of 2024 will be mailed out the first full week of January 2025. The village is still fine tuning the new utility software with our partners to ensure billing accuracy. The bills will reflect an extended due date. Please email the village at [email protected] with any questions.
Thank you!